Data protection

Use of information

You can visit our websites without disclosing any personal information about yourself. Only impersonal usage data, such as your IP address, the last visited site, browser type, date, time etc., are evaluated in anonymous form for the purpose of detecting trends and improving our website («Google Analytics» and «Hotjar»). No personal inferences can be drawn from this information.


No disclosure of information to third parties

Your personal data will not be sold or shared with third parties beyond the sponsoring institutions (Federal Office of Transport FOT, SBB AG and AlpTransit Gotthard AG), except in the case of external service providers who have been contracted by us to process your enquiry or order and who cannot do so without the necessary data. All organisations that receive data from us comply with the relevant data protection and data security requirements.



In certain cases, we use what are known as “cookies”, which improve the functionality of the website. You can configure your browser to display a warning before cookies are saved. You may also choose to dispense with personal cookies and the advantages that they offer. If you do so, however, you will not be able to use certain services.


Storage and security of your data

We take reasonable precautions and use appropriate security technology to protect your data. Data are only stored for as long as necessary for purposes at hand.


Questions regarding data protection

Please address all questions or requests to have information corrected or deleted to SBB AG’s data protection officer.


Changes to this privacy statement

This privacy statement may be amended at any time. Please consult this statement regularly.


Applicable law and place of jurisdiction

The courts in Bern where the operators are based have sole jurisdiction over any disputes arising between you as visitor to and the operators of this website. Relations between the parties shall be governed exclusively by Swiss law.



Last updated: June 2015